Zanzibar Serena Hotel, Zanzibar

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9.8/10 Trust Pilot - 6029 Reviews

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Online Travel Agency Of The Year 2022-23

ABTA/ATOL protected

Description & Facilities

STAR RATING:

5 Stars

Hotel Type:

Hotel

Atmosphere:

Early departure

Identification card at arrival

Non-smoking establishment (fee)

Amenities:

Wheelchair-accessible

Car park (fee)

24-hour reception

Check-in hour 18:00 - 00:00

Check-out hour 10:00 - 11:00

Wi-fi (fee)

Local and international calls

Car hire (fee)

Airport Shuttle

Room service

Laundry service

Babysitting service

Multilingual staff

24-hour security (fee)

Bellboy service

Fireplace (fee)

Smoke detector

Hotel safe

Currency exchange facilities

Cloakroom

Lift access (fee)

Shop

Garden

Terrace

Concierge

Newspapers

Luggage room

BBQ facilities

Library

Towels and bed linen (fee)

Café

Bar

Restaurant 2

Smoking area (fee)

Poolside snack bar

Conference room

Meeting room

Sun loungers

Parasols

Children playground (fee)

Kids’ club

Game room

Massage (fee)

Spa treatments

Spa centre (fee)

Diving (fee)

Windsurfing (fee)

Canoeing (fee)

Horse riding (fee)

Golf (fee)

Zanzibar Serena Hotel is situated on the sea-front of ancient Stone Town, the hotel is set in 2 historic building that have been restored into this magnificent hotel.

The Zanzibar Style hotel features cultural decor of the Sultan influences from the early 19th century with warm Arabic and Swahili influences. The hotel is surrouned by the bazaars of Stone Town, the ancient Dhow Harbours and Portugese Forts and encapsulates the beauty of the historic bygone era.

The beautiful rooms are are luxurious and sophisticated with wooden doors which open onto private balconies offer breathtaking views of the Indian Ocean. Each room is decorated with cool colours offering a tranquil and serene ambience. Guest can choose from Standard Rooms, Prime Rooms and Executive Suites. The intimate hotel has only 51 rooms.

The hotel has many fabulous facilities and experience for guests including treatments at the Spa, seaside dining, sea adventures, visits to the Freddie Mercury Museum, Stone Town Tours, Spice Tour and Dolphin tours.

Swahili Restaurant is open daily serving delicious seafood, creative cocktails and fabulous entertainment Baharia Restaurant, Mashani Bar and Terrace Seafood Restaurant are all delightful choices

Location

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Hotel

Zanzibar Serena Hotel

Flight Time

9 hours (approximately)

Weather

Weather reviews from customers who visited Zanzibar in

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There are no customer reviews for December.

January

"Hot with a breeze"

February

"Weather was great. A bit of rain on safari and one day of rain in Zanzibar but other than that it was hot and dry."

"Weather was hot, approx 35 degrees celcius"

"Hot but with a cool breeze off the sea. Quite humid in Stonetown on the west coast but typical Indian Ocean on the East Coast where we were based. Evenings warm but comfortable. Sun very strong!"

March

"very good"

April

"Not bad considering that it was the rainy season."

May

"Very light rain on a few occasions, other then that, Amazing."

"tropical/showers"

June

"poor - rain and overcast for 10 days. the other days overcast with heavy rains showers then clearing up. Only one full day without rain"

"warm and pleasant"

"Good sunshine with a little rin on some mornings."

"Good"

"Overcast and windy most of the week, with frequent showers, but the locals and staff all seemed to think this was very unusual for the period"

"In genera many cloudy days, no rain. Warm and humid. 50% sunny"

July

"Sunny quite breezy temps up to 28 degree."

"25c very nice"

"V good"

"Good, not too hot"

August

"The weather was hot and sunny 95% of the week, suntan guaranteed"

"It was cloudy a lot of the time and rained 3 - 4 days. When the sun came out it was glorious and there was a lovely breeze by the sea."

September

"Could not have been better, sunshine all day everyday."

"Perfect although some drizzle on last day."

"can be cloudy in the mornings but clears by midday for a full afternoon of sun."

"Lovely - sunny, not too hot though, about 27"

"hot and sunny"

"Perfect. Dry, hot and sunny with a constant on-shore breeze."

October

"Hot with only a couple of spells of rain"

"Average of 28c daily very little cloud"

"warm"

"Absolutely fantastic until 31st Oct..then literlly rained from Nov..rained 1 whole day but was expected and fantastic up til then and not enough to spoil anything"

"Hot and humid, little sunshine."

November

"Lovely and hot and sunny. Average temp was about 29-31 C. No rain at all. No humidity which was nice."

"Hot - around 30 deg c daytime and 25 night time. Occasional shower."

December

"V hot"

"v hot"

Rooms

Live Chat

Frequently asked questions

Is my booking protected?
Yes – If you book flights and hotels with us then you are fully protected under the ATOL scheme. If you buy hotels without flights then ATOL does not apply (as ATOL only applies to package holidays) but we take out supplier failure insurance on your behalf in case any of the travel providers go bust.
How many years have you been trading?
We have been going since 2002 and have booked over £100m of holidays. So we are here to stay! During this time we have been voted online travel agency of the year on more than one occasion and we are always in the top 5 ranked travel agents on Trust Pilot.
What payment terms do you have?
You pay a deposit of 10% or £150 per person (whichever is more) at the time of booking and then your balance 14 weeks before departure.
Can I speak to someone?
Yes our phone number is 0121 705 3308 or you can live chat.
How competitive are your prices?
Very. When you place an online booking with us you have the option to see the prices of competitors before you book. You can then decide whether to place the booking with us or them. Our prices are always very competitive and so you should end up booking with us!
What extras do you offer?
As well as our award winning customer service you also get reward points which can get you anything from airport lounges and spa treatments right the way through to free stays and round the world air tickets!
Why should I book with you?
Loads of people will say they have great service, great holidays and great prices. We can prove it...

Our average customer service rating on Trust Pilot is a ridiculous 9.8 out of 10. And that’s from 6029 reviews (as of 21/Nov/2024). We have booked over £100m of holidays and so it's not the odd lucky customer who gets a good experience.

So let’s do this and let us show you how good a travel company can be!

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2022-23

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