Smugglers Cove Resort and Spa All Inclusive, St Lucia Reviews

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Like many reputable holiday companies we are ABTA registered, our ABTA membership number is 65310.

We also use ATOL protected tour operators. However if you wish to use a tour operator who is not ATOL protected then we will take our supplier failure insurance on your behalf.

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Our average holiday rating for Smugglers Cove Resort and Spa All Inclusive is:

Room	6.8 / 10
Service	7.3 / 10
Food	5.9 / 10
Facilities	6.1 / 10
Average	6.5 / 10

(Scores averaged from 8 reviews.)

Chris W. travelled in 2014-08-29 and gave the following review:

Score		Comments
Room	2.0 / 10	If im honest we were disapointed with the hotel if was very dated and scruffy certanilty not a 4 star standard, i WOULD NOT STAY AT THE SMUGGLERS COVE AGAIN AND WOULD NOT RECOMMEND IT, HOWEVER WE DID LIKE ST LUCIA AND WOULD GO BACK. The service from your company was well organised and all documents were correct and the travel arrangements were very good. We will be booking with you again, but not at this hotel.
Service	7.0 / 10
Food	5.0 / 10
Facilities	5.0 / 10
Average	4.8 / 10

Ian B. travelled in 2013-12-02 and gave the following review:

Score		Comments
Room	10.0 / 10	The food that is served in the buffet restaurant was a nightly international menu from different countries, the menu was exactly the same the second week. The entertainment was the same band every night and they did not alternate there music it was the same set the following week
Service	8.0 / 10
Food	2.0 / 10
Facilities	2.0 / 10
Average	5.5 / 10

Massimo A. travelled in 2013-03-22 and gave the following review:

Score		Comments
Room	8.0 / 10	This is hands-down the best holiday we have ever had.
Service	9.0 / 10
Food	5.0 / 10
Facilities	5.0 / 10
Average	6.8 / 10

Melinda H. travelled in 2012-11-26 and gave the following review:

Score		Comments
Room	9.0 / 10	Superior garden view
Service	8.0 / 10
Food	9.0 / 10
Facilities	9.0 / 10
Average	8.8 / 10

Cesar I. travelled in 2012-11-04 and gave the following review:

Score		Comments
Room	7.0 / 10	Told swim up bar would open 4 days before our departure and works were still going on just before we left. Disappointed not being able to use one of the main pools advertised.
Service	6.0 / 10
Food	8.0 / 10
Facilities	7.0 / 10
Average	7.0 / 10

Jacqueline C. travelled in 2012-10-06 and gave the following review:

Score		Comments
Room	9.0 / 10	The hotel has bad reviews on trip advisor but we loved it
Service	8.0 / 10
Food	8.0 / 10
Facilities	8.0 / 10
Average	8.3 / 10

Carrie B. travelled in 2012-08-30 and gave the following review:

Score		Comments
Room	5.0 / 10	Needs a little tlc, but otherwise no complaints
Service	7.0 / 10
Food	7.0 / 10
Facilities	9.0 / 10
Average	7.0 / 10

Richard M. travelled in 2011-05-16 and gave the following review:

Score		Comments
Room	4.0 / 10	The hotel and facilities were run down and tired. Didn't see pools cleaned, they looked dirty. Very limited food choices in each of the restaurants, especially the buffet. No water or soft drinks in room mini bar although you can drink from the bathroom taps - this information wasn't given to us until we had been there a day. Soft drinks either had to be bought from the shop or carried from the bar which, depending on where you room was situated, could be a bit of a walk uphill. Other than the entertainments staff, staff in other areas weren't particularly over friendly and warm. TV channels in room were poor and given the amount of rain we had something to watch would have passed the time easier. We didn't feel this holiday was value for money and on the whole were very disappointed with the resort.
Service	5.0 / 10
Food	3.0 / 10
Facilities	4.0 / 10
Average	4.0 / 10

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